Housing Online user guide - Submitting a payment arrangement for rent arrears

Step 1

To submit a payment arrangement for rent arrears, log in to Housing Online and click on the Contact housing services tile.

Step 2

The Contact us page is now displayed.

Click on the Contact housing services button on the right-hand side of the screen.

Step 3

Select Submit a payment arrangement for your rent arrears from the drop list.

Click Next

Step 4

The Contact details form is now displayed.

Complete the fields with your information.

Click the Submit contact button.

Step 5

Your contact will be displayed as Logged.

This request will go to the relevant team who will contact you.

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