Step 1
To apply for a rent refund, log in to Housing Online and click on the Contact housing services tile.
Step 2
The Contact us page is now displayed.
Click on the Contact housing services button on the right-hand side of the screen.
Step 3
Select Apply for a rent refund from the drop-down list.
Click Next
Step 4
The Contact details form is now displayed.
Complete the fields with your information.
Click the Submit contact button.
Step 5
Your contact will be displayed as Logged.
This request will go to the relevant team who will contact you.
