Housing Online user guide - Paying your rent via Rents Online

Step 1

In Housing Online, you can pay your rent either through the Rents Online tile, or the Make a payment tile.

Log in to Housing Online and click on the Rents Online tile or the Make a payment tile.

Step 2

If you have clicked on Make a payment you can skip to Step 3 below.

If you have clicked on the Rents Online tile you will get to the Rents online screen.

Make a note of your payment reference number, you'll need this on the next page.

Click Actions to open the drop-down menu and select the Make a payment option which will take you to the Secure online payments page.

Step 3

The next page to display is the Secure online payments page.

Put in your 8-digit payment reference.

Click the Continue button

Step 4

Enter Surname.

Add the Payment amount.

Click the Continue button.

Step 5

On this page, you can review your payment.

You can edit the payment by clicking on Amend or cancel by clicking on Remove.

Click the Continue button.

Step 6

On the Online payments page, add your card details. You will need you card number, expiry date and security code.

Click Continue to complete the payment.

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