Council tenants and households on the housing register can access Rents Online via Housing Online.
This guide assumes you have a My Account and have registered for Housing Online.
It provides a step-by-step guide on how to use Rents Online.
Once logged in to Housing Online, you can go to Rents Online to view and manage your rent account or accounts, this includes looking up your account balance, making a payment, setting up a direct debit, requesting a rent refund, making an arrangement to repay arrears and requesting welfare benefits advice.