Through a responsive and resident-focused aids and adaptations service, we aim to:
- provide housing which best meets the long-term needs of our tenants and their households to ensure their safety, well-being and quality of life
- provide a fair and equitable service for all tenants
- clearly communicate our decision-making process to tenants
- keep up-to-date information about our council housing stock so we know which properties are accessible for disabled residents and we make the best use of our housing assets.