Housing services aids and adaptations policy - 4. Aims

Through a responsive and resident-focused aids and adaptations service, we aim to:

  • provide housing which best meets the long-term needs of our tenants and their households to ensure their safety, well-being and quality of life
  • provide a fair and equitable service for all tenants
  • clearly communicate our decision-making process to tenants
  • keep up-to-date information about our council housing stock so we know which properties are accessible for disabled residents and we make the best use of our housing assets.

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