The below policies set out how we provide housing services. We refreshed these policies in 2024, and as part of our commitment to Doing things with residents, not to them we consulted tenants as part of the process. You can read about how your feedback shaped the policies here Council housing policy engagement events and forums.
We are in the process of developing Easy Read versions of these policies, which we hope to have available in March 2025.
Absent tenants and abandonment policy
Housing services aids and adaptations policy
Council housing damp and mould policy
Tenancy fraud and unauthorised occupants policy