There are elements of our repairs services that are outside the scope of this policy. The following policy documents can provide more information on other aspects of H&F's repairs service.
- Disrepair policy
- Damp and Mould policy
- Voids policy (including lettable standard)
- Tenant and landlords' repairs handbook (pdf)
- Asbestos policy
- Emergency response (during out of hours) policy
- Fire safety management policy
- Gas safety policy
- Lift maintenance policy
- Water hygiene policy
- Electrical policy
- Aerials, satellites and antennas policy
- Construction and contractor management policy
- Access and lock change (forced entry)
- Supporting our residents policy
- Aids and adaptations policy
- Resident and building safety and compliance strategy
- Asset management Strategy