Hammersmith & Fulham is a diverse and thriving borough and community groups such as tenants and residents associations (TRAs) help to bring communities together in an organised way, to make a real difference to people’s lives.
We are committed to resident engagement and working in partnership and co-production with council housing residents to improve and develop services and strengthen communities.
Set up a new tenants and residents association, or join an existing TRA where you live
Have a strong and organised resident voice for your local community. By joining, or setting up a TRA you can:
- invite members of the senior management team to site visits and meetings
- meet with your local ward councillor
- access funding opportunities to improve your local area
- develop a stronger sense of community and get to know your neighbours better
- have access to community facilities to hold meetings and events
- attend training and mentoring events with other TRAs.
Key facts
- TRAs are made up of an elected Lead Committee and additional committee members.
- The frequency of committee meetings and events is for individual TRAs to agree, but usually meetings take place on a quarterly basis.
- The meetings take place in your community.
- Time commitments vary based on your position on the TRA and the aims and activities that the TRA has agreed.
Guide for tenants & residents associations
We have worked with our TRAs to develop a guide for residents who are thinking about starting a TRA and for existing TRA committees to refer to. It sets out the commonly agreed rules and governance requirements and aims to provide advice and information.
Find out more about...
- The role of a tenants & residents association
- Committee roles and membership of TRA
- Starting a new TRA
- How H&F supports and empower TRAs
- Different types of TRA meetings
- Example of AGM minutes
- Preparing for the annual independent verification of accounts
- Housing Representatives Forum
- The annual registration process
- Financial governance
- Potential sources of funding and support
- Managing a hall or room
- Holding activities and events
- Insurance
- Keeping people’s personal information safe and secure
- The purpose of a TRA Constitution
- Useful templates
Reviewing this guide
This guide will be reviewed every five years. H&F reserves the right to making changes to this guide based on legislative and local requirements, and resident feedback to us.
If you have any further questions or comments on the guide, please contact the Housing Resident Involvement Team at getinvolved@lbhf.gov.uk or call 020 8753 6652.
More information
Here is a list of the TRAs H&F is currently work with - TRAs we are working with.
Contact us
If you'd like to know more, please get in touch with the Resident Involvement Team at getinvolved@lbhf.gov.uk or call 020 8753 6652.