This policy sets out how H&F as a social housing landlord will deal effectively with damp, mould and condensation when it arises and how it will work to prevent it with the aim of ensuring that no resident is at risk of harm from damp and mould.
H&F recognises the impact that damp and mould can have on the health and wellbeing of residents and the damage it can do to its homes. Tackling damp and mould when it arises, and prevention is a priority. The aim is to ensure that no one is at risk of harm from damp and mould and to eradicate it where possible.
This policy sets out the roles and responsibilities of Repairs team and Housing services, who work closely together to deliver the overall response to damp and mould. It also describes the role of all staff across the Council and those who work in other organisations who visit H&F residents in their homes.
H&F will work to ensure that residents live in a dry, warm, safe and healthy environment which is free from hazards and comply with legislation, regulatory and contractual (tenancy and lease) obligations.
This policy applies to:
- all tenants who rent their homes under an H&F tenancy agreement and residents who are licensees where H&F directly manages temporary accommodation
- all leaseholders where the property defect falls under the Council's responsibility within the terms of their lease
- referrals from those who meet H&F residents who have damp and mould in their homes e.g. GPs, health visitors, midwives, school staff, social workers, housing management and carers
This policy does not apply to licensees who have been placed by the council in procured private rented accommodation. It is the managing agent's responsibility to ensure the property is in a good standard of repair, that damp and mould reports are responded to in a timely manner and that repairs are completed within reasonable timescales.