Council tenants

Links to advice on paying rent, repairs, your tenancy and more.


H&F Housing News

Keep up to date with housing news with the latest edition of the H&F Housing News.

Housing Online

Housing Online is a quick and convenient way for council tenants or residents who are on the housing register to bid for a home, manage rent and contact details and receive messages.

Find out more about Housing Online

Your tenancy

Starting your tenancy

Making changes to your tenancy

Ending your tenancy

Finding a more suitable home

H&F Home Buy

Right to Buy

Looking after your home

Managing condensation and mould

Reporting repairs

Tenants responsibilities for repairs

Improving energy efficiency in council homes

Your safety

What to look out for and who to contact if you spot a problem - Your safety - fire gas and asbestos

We're working to keep you safe - Fire Safety Plus measures across the borough.

View our Housing Services Domestic Abuse policy.

Your rent

Paying your rent

Benefits advice for council tenants

Water rates adjustments

Thames Water billing transfer

Your neighbourhood

Resolving neighbourhood problems

Looking after your estates and green spaces

Resident involvement

Estate parking and garages

Stock conditions survey

We are currently carrying out surveys on all our properties to help understand what further improvement works and future-proofing is needed to your home.

Stock conditions survey

Contact us

Contact us about housing

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