The mechanical and electrical (M&E) team are responsible for the electrical safety to your home to make sure the electrics are safe, and your home is fit to live in during your tenancy.
This is done by carrying out an electrical safety test every 5 years within your home to check the wiring, (This doesn't cover electrical items provided by you). Any works or further investigation required must be carried out by the landlord within 28 days (unless they are only recommendations).
As a tenant, you must:
- report electrical faults as soon as you spot a problem
- let people into your home to do repairs and safety checks
- make sure your own appliances are safe, for example, fridges, kettles and hairdryers
You can carry out a visual safety check but do not try to do your own electrical repairs.
What is tested during a check?
The electrician tests and looks at the fixed electrical installations in the property.
For example:
- wiring
- plug sockets
- light fittings
- fuse boxes
- electric showers
- extractor fans.
The electrical safety report (EICR)
The electrician gives your landlord an electrical installation condition report (EICR).
If you would like a copy of this EICR please contact the customer services centre on 0800 023 4499.
The report says either that
- the property meets the safety standards
- more repairs or checks need to be done.
The report also says when the next electrical safety check should be done.
How to get an electrical safety check
Your tenancy agreement requires you to cooperate with the safety programme by giving access to your home for these important electrical safety checks.
You will receive notification from the council or our contractor at least 28 days before your inspection to arrange an appointment. If you can't be in at the arranged time, tell us as soon as possible to book another appointment.
If you have accessibility needs or any vulnerabilities we need to know about, please let us know.
For information about electrical safety checks or to book an electrical safety appointment, call the customer services centre on 0800 023 4499 (free from landlines and mobiles).
All our contractors will be wearing ID.