In 2014, we took the decision to abolish all home care charges for older and Disabled residents. Ten years later, we're still the only council in England to offer this life-changing service for free.
More than 5,000 local people have now been supported via our free service. We're able to pay for this care by managing our council budgets with ruthless financial efficiency.
Our carers help people with everyday tasks including assistance with medication, support with eating and drinking, and help in the bathroom. It is essential support, that ensures people can continue living in their own homes, with their own routines, on their own terms. Most notably, our flagship policy also helps local Disabled people live more independent lives from their homes.
H&F Deputy Leader, Cllr Alex Sanderson, says:
We are still the only council in the country to provide this service entirely for free. Home charges have rightly become known as a tax on disability – and our residents deserve better."
Compassionate care
Florence Mahon has lived in H&F since 1957. She began receiving free home care support after a knee replacement operation. Her carers visit five days a week and help Florence get ready for the day.
Our free home care is welcomed by the NHS, as it means people can be discharged from hospital and supported at home. This helps to cut healthcare costs and free hospital beds for people in greater need.
"It's impacted my life quite a lot and I don't think I could survive without it. It just makes my life a lot easier," she said. "Without the care I wouldn't be going out. And there's no way I could afford to pay [for the care]. It would be just out of my reach, to be honest."
Keeping residents independent
The compassionate service also means that families can enjoy quality time together, without working as a family carer or worrying about the health, safety and security of their loved ones.
Fulham resident and grandmother Sonia Funcheon has lived in H&F for 86 years. She receives care visits three times a day. "They're very, very good. All my needs are met by them," Sonia said.
"They get my shopping, and do my personal care. They help me get ready in the morning and give me breakfast. At lunchtime they give me my midday meal. And in the evening, they come and get me ready for bed. I'm very surprised that all this care is free. It's been a relief that you don't have to pay for it.
Find out more
If you, or someone you know, could benefit from our home care support, visit our website to request an assessment.
