Rents Online
You can now pay your rent and manage your rent account online using Housing Online.
You can:
- view your balance
- download statements
- make a payment
- apply for a refund
- set or change up a direct debit
Log in to or register for a My Account to access your rent account in Housing Online.
Housing Online and Rents Online user guides
New to My Account and Housing Online services?
If you are new to My Account and Housing Online services, you will need to register for My Account and then create a Housing Online account. Once you have been through the initial set up, the next time you can just log in to access your Housing Online account.
Log in to or register for a My Account
Already registered with My Account and have set up your Housing Online account?
If you have already been though the initial set up and have a Housing Online account, just log in to My Account and click on the Housing Online button and you will find the new Rents Online button on the Housing Online landing page.
The old rents online service has now closed
You can manage your rent account in the new Rents Online service. To do this, log into My Account and click on the Housing Online button to set up your access to Housing Online. Once you have done this, you will find the Rents Online service on the Housing Online landing page.
Online guides
Please see the Housing Online guides for help with registering for the new services.
Telephone support
If you are having problems registering, you can contact our Customer Service Centre on 0800 023 4499.
Computers in libraries
You can book a computer to use in one of our libraries. You can access the internet, use selected Microsoft Office and other applications, and more.