Complaints and compliments

Most problems can be resolved by speaking to us but if you are not happy with the way something has been dealt with you can use the formal complaints process.

We want to offer the right services and encourage people to ask for our help. However, if we get things wrong we want to hear about it so that we can put things right.

How to make a compliant about adult social care and our process in dealing with the complaint.

About the Corporate Anti-Fraud Service and how it protects the council against internal and external fraud and corruption.

How to make a employer’s liability claim, public liability claim, highways claim or buildings insurance claim.

How to make a complaint about a councillor and information about the procedure.

What you can do if you are unhappy about something that has happened at your child's school.