You should start by asking for support from your allocated social worker. If they cannot answer your query, you can contact a children's direct payments officer.
Charlotte Burke – children's direct payments officer
- Telephone: 07554 222 729
Available Tuesday, 9am to 5pm, Wednesday and Friday, 9am to 2pm.
Sarita Shah - children's direct payments officer
- Telephone: 07341 672 795
Available Tuesday to Thursday, 10am to 5pm.
You can also:
- Email: dp.dct@lbhf.gov.uk
- Write to: Direct Payments Support, The Stephen Wiltshire Centre, Queensmill Road, SW6 6JR
Useful links
You can find more advice about receiving direct payments and becoming an employer (if you use your direct payments to employ a carer) on the following websites:
You can also seek independent advice from the Citizens Advice Bureau or an independent advocate.
Continuing the journey to adult social care
See personal budgets and direct payments for information about personal budgets and direct payments for young people 19 to 25.
You can also contact the adults advice team:
- Telephone: 0800 145 6095
This phone line is free to call and is open Monday to Friday, 8am to 6pm.