Guide to direct payments for parents and carers

Find out about direct payments for children and young people 0 to 18, who can have them and how they can be used.

I need help with direct payments

This site is a good place to look for activities and support that can be bought through direct payments for children and young people.

You should start by asking for support from your allocated social worker. If they cannot answer your query, you can contact a children's direct payments officer.

Charlotte Burke – children's direct payments officer

Available Tuesday, 9am to 5pm, Wednesday and Friday, 9am to 2pm.

Sarita Shah - children's direct payments officer

Available Tuesday to Thursday, 10am to 5pm.

You can also:

  • Email: dp.dct@lbhf.gov.uk
  • Write to: Direct Payments Support, The Stephen Wiltshire Centre, Queensmill Road, SW6 6JR

You can find more advice about receiving direct payments and becoming an employer on the following websites:

You can also seek independent advice from the Citizens Advice Bureau or an independent advocate.

Continuing the journey to adult social care

See personal budgets and direct payments for information about personal budgets and direct payments for young people 19 to 25.

You can also contact the adults advice team:

This phone line is free to call and is open Monday to Friday, 8am to 6pm.

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