If you have received a parking ticket, bus lane ticket or moving traffic ticket fine and feel it was wrongly issued, you have the right to challenge it.
We are currently dealing with large volumes of challenges and it may take up to 35 days to respond. We would appreciate your patience and ask that you do not send further correspondence chasing a response.
If we receive your challenge within the 14 day discount period, we will take this into account when we reply to you. If we do not agree the ticket should be cancelled, we will extend the discretionary discount period.
Do not pay for the PCN if you wish to appeal as the case will be closed on the grounds of liability being accepted, and no further correspondence will be responded to.
Frequently asked questions about parking tickets
PCN images and videos
For images and CCTV video footage please see View PCN videos or images.
Ways to challenge a fine
Online:
Write to us: LBHF Parking Services, PO Box 4666, Worthing BN11 9FY.
Parking fines
If a parking attendant (civil enforcement officer) has given you a parking fine, you can make a formal representation when you receive the 'Notice to Owner' form. We send this to the keeper of the vehicle if the ticket has not been paid within 28 days from the date it was issued.
You can, however, write to us before you receive a Notice to Owner.
- if you write to us within the 14 day discount period, we will take that into account when we reply to you. If we do not agree the ticket should be cancelled, we will extend a discretionary discount period.
- if you write us after the discount period has expired, you will be liable for the full penalty charge.
Bus lane tickets
If you have received a fine for driving in a bus lane, you can make a formal representation when you receive the 'Enforcement Notice' form. This is sent if the ticket has not been paid within 28 days from the date it was issued.
You can, however, write to us before you receive an Enforcement Notice.
- If you write to us within the 14 day discount period, we will take that into account when we reply to you. If we do not agree the ticket should be cancelled, we will extend a discretionary discount period.
- If you write us after the discount period has expired, you will be liable for the full penalty charge.
Moving traffic contraventions and parking tickets based on CCTV evidence
If you have received a fine (penalty charge notice) for a moving traffic contravention, or a parking ticket that was issued on the basis of CCTV evidence, the fine (penalty charge notice) includes the form you need to use to make a formal representation. You have 28 days to make a representation.
Representations
'Representation' is the term we use for a formal challenge to a fine (penalty charge notice). The representation form lists the grounds on which you can challenge the fine.
If you have challenged a parking ticket issued by a parking attendant or a bus lane ticket before receiving a Notice to Owner/Enforcement Notice, and we have not agreed that it should be cancelled, you can still make a representation when you receive the Notice to Owner/Enforcement Notice.
If you want to continue to challenge your fine, you must fill in your representations form when you receive it, and return it to us within the appropriate timescale. If you do not do this, you will lose your chance to refer the case to an independent adjudicator. We will respond to your representation by either cancelling the fine or by sending you a 'Notice of Rejection of Representation'.
If we reject your representation, we will send you a form so that you can refer the case to the independent adjudicator, if you wish to do so. At this stage, you can then either pay the full penalty charge or appeal to the adjudicator.
For further information about appeals, visit the parking and traffic appeals service website.