External partners
These are the external partners we work with and the services they provide:
1st Credit - Ethical debt collection
AA Woods - Asbestos
ABCA - Electrical testing and door entry
ACM Solutions Ltd - Provides H&F with advice pro, a welfare advice case management system
Agent Orange - Pest control services
Agilisys - IT
AJS - Eletrical Contractors
Aspen - Insurers
Careline - Vulnerable emergency alarms monitoring
EDF - Communal energy (electricity)
Erith - Asbestos removal
FDM - Electronic printers
H&F Direct - Income collection
Jardine Lloyd Thompson Group - Insurance brokers
Language line - Translation and interpretation services
Leasehold Valuation Tribunal
Locata Housing Services - Customer web portal for low cost homeownership
MEARS - Repairs and voids
Morgan Sindall - Repairs and Voids
Morgan Sindall - Gas servicing and repairs
Mobysoft / RentSense
Pinnacle Housing Ltd - Estate services, borough wide
Pinnacle Housing Ltd - Housing management in the south of the borough
Police
Policy in Practice
Price Waterhouse Coopers - Annual accounts audit for tenant and resident associations
Quadron - Ground maintenance
Scottish & Southern Energy - Communal energy (gas)
Stoneview - Repairs contractors
Tersus - Asbestos surveys
Thames Water - Communal water supply
Internal partners
These are the internal partners we work with:
Corporate finance
Council tax
HomeBuy
Housing options
Legal services
Children services
Electoral services
Other departments within Housing