Seen somebody sleeping rough?
Contact Street Link if you have seen somebody sleeping rough.
Contact us for housing advice
Our office hours are 9am to 5pm, Monday to Friday.
To contact us, please use our housing advice contact form.
Between 5pm and 9am Monday to Friday and all weekend, please call our emergency night and weekend housing service on 020 8753 4200.
Other support available from the council
H&F Link
Contact H&F Link for questions about your current benefits.
You can call them on 020 8753 1587 between 9am and 5pm, Monday to Friday or email hf.link@lbhf.gov.uk
H&F libraries
Our libraries can support residents that do not have access to PCs or printers to complete homelessness applications as well as residents that have difficulty with digital services. Please note that our libraries cannot help with your application they can only provide the resources for you to complete it.
H&F Cost of living support
The cost of living support page can provide you with essential information around benefits and money, help for families, paying bills and help with food.
H&F Jobs
Our jobs page will be able to support you if you are having trouble finding a job or having difficulty with an application. Adult learning and skills can provide you with essential lessons such as English and Maths.
H&F Living Independently
Our Living independently page can give you advice on living on your own, sheltered housing or extra care housing.
Supported accommodation
Find out more about our supported accommodation offer for single people. Support for single people
Other housing related services
These services can provide advice and assistance in relation to your housing.
Shelter
Shelter is a national charity that provides housing advice on a range of issues.
Citizen's Advice
Citizen's Advice provides independent advice and information about housing, benefits, debt, work and other issues.
Centrepoint
Centrepoint provide specialist help and support for young people aged 16 to 25.
Crisis
Crisis helps homeless people find and keep a rented home. They work with landlords to ensure a supply of places to live and give homeless people the tools and knowledge they need to rent successfully.
They also help people gain access to training and education.
You can contact Crisis on 0300 636 1967 or email them at london@crisis.org.uk
Turn2us
Turn2us are a charity that offers support and information with people facing financial insecurity.
Turning Point
Turning Point offer information and support for drug and alcohol use, mental health conditions, learning disabilities and more.