How to present your sacks for collection
Waste and recycling need to be placed in the relevant sack, the sack should:
- be tied at the top
- left at the collection point agreed in your contract between 6pm and 10pm on your designated days
- be able to be lifted by one person, not weighing over 8 kg.
When placing large amounts of cardboard out for collection, it is not necessary to place the cardboard inside the sacks. Instead:
- flatten the cardboard boxes
- bundle them together
- securely wrap one orange sack around the bundle.
Each bundle must not weigh over 8 kg.
How to present your bins for collection
Your general bins, recycling bins and food waste bins and caddies can be put out for collection at the agreed collection point after 9pm on the eve of your collection and before 6am on the day of your collection. Any change to the collection point or access to the bins needs to be agreed in advance with us.
The bin cannot be overflowing, and the lid needs to be closed. Any extra waste next to the bins will not be collected. If you need an extra collection to clear any excess waste, please contact the Commercial Waste team on 020 8753 3021.