The register office phone lines are extremely busy at the moment. Please direct all enquiries to our dedicated email addresses, along with a contact name and number so we can call you back.
For enquiries relating to a death or still-birth registration, including enquires from NHS trusts, the Coroner's office and from the public please email dsbreg@lbhf.gov.uk
For all other enquiries please email registeroffice@lbhf.gov.uk
Book an appointment for birth or death registration
The register office is open in the Clockwork Building for pre-booked appointments only.
Our appointment system runs Monday to Friday from 9am to 4pm. The easiest way to book an appointment is online. Alternatively, you can email us at registeroffice@lbhf.gov.uk
Birth registration appointments
Death registration appointments
Notice of marriage appointments
Notice of civil partnership appointments
Telephone opening hours
- Our 020 8753 2140 phone line is open Monday to Friday, 9am to 4.30pm
- On the last Thursday of each month the phonelines will open at 11am because of staff training
- Births, deaths and marriages emergency number is 020 8748 8588 (open weekends, 9am to 12 noon)
Christmas and New Year telephone opening hours
Our register office at Beavor Lane will be closed on Christmas Day, Boxing Day and New Year's Day
- Tuesday 24 Dec - 9am to 4pm
- Wednesday 25 Dec - closed, no out of hours service
- Thursday 26 Dec - closed, out of hours service 9am to 12 noon
- Friday 27 Dec - 9am to 5pm
- Saturday 28 Dec - closed, out of hours service 9am to 12 noon
- Sunday 29 Dec - closed, out of hours service 9am to 12 noon
- Monday 30 Dec - 9am to 5pm
- Tuesday 31 Dec - 9am to 4pm
- Wednesday 1 Jan 2025 - closed
Out of hours emergency service
The out of hours emergency service is for the issue of greens to allow a funeral to go ahead for religious reasons. The service can be contacted between 9am and 12 noon on 020 8748 8588. This service is only available to facilitate urgent burials.
To use this service we will need the doctor who attended the body to email the Medical Certificate of Cause of Death directly to us at dsbreg@lbhf.gov.uk
You will not be able to use this service if the death has been reported to the coroner or if you intend to take the deceased out of the country. This service will be over the telephone with the electronic transfer of documents via secure email to the funeral director. Please do not attend the register office.
Visiting H&F register office
The register office is open in the Clockwork Building for pre-booked appointments only.
- Clockwork Building, 45 Beavor Lane, Hammersmith, London W6 9AR
- Map showing the Clockwork Building
Parking
Please note there is no parking available at the register office. There is limited on-street parking but fees apply, please allow extra time for parking.
Accessibility
- A Text Relay Service for hearing impaired customers is available from Monday to Friday, 9am to 4pm.
- Please dial 18001 followed by the council switchboard number, 020 8748 3020.
- The register office is wheelchair accessible through our ground floor entrance on Beavor Lane.